FAQ

DO YOU SHIP WORLDWIDE?

Yes, we ship worldwide. Please contact us at hola@ocealah.com if you are unsure if we ship to your country and we will provide information or shipping conditions.

WHAT PAYMENT METHODS DO OCEALAH ACCEPT?

We accept Paypal, American Express, Visa and Mastercard credit and debit cards.

WHAT IS YOUR RETURN POLICY?

Please visit our return policy page to see the details here.

WHAT IF THE ITEM I RECEIVED IS DAMAGED OR FAULTY?

We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please email us at hola@ocealah.com so we can urgently review the matter for you!

HOW SHOULD I CARE OF MY BIKINIS?

Once you have OceaLah bikini, you definitely want to take good care of it to maintain the high quality. To do so, hand wash in cold water and use a mild detergent. No bleach. Lay flat in shade to dry. Try to avoid oils and tinted sunscreen.

WHAT SIZE SHOULD I ORDER?

We have created a sizing guide here. You can also contact us at hola@ocealah.com.

I’M IN BARCELONA, CAN I PICK UP MY ORDER?

Unfortunately, we do not have a retail store, so at this time we cannot allow pick-ups.